Is this Hotel Penz West pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Penz West?

Check-in time for Hotel Penz West starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Penz West have a swimming pool?

No, this Hotel Penz West does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Penz West?

Best-rates for the Hotel Penz West starts from $149 per night with includes Air Conditioner, Accessibility, Business Services, Spa, Laundry, Parking, Wheelchair Accessible, Security/Safety, Skiing, Wellness Facilities, Internet, Balcony/Terrace, Fireplace/Heating, EV Charge Station, Sports/Activities, Restaurant, Bar, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Penz West a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Penz West wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Penz West is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Penz West?

Based on the information reported by the owner or manager, the Hotel Penz West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Penz West?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Penz West | Hotel in Innsbruck

Name: Hotel Penz West
Address: Innsbruck, Austria, AT
Price range: Prices for upcoming dates start at $149 per night
Rating: 8.7

| 8.7 (1388 Reviews) | 10 Bathrooms 27 Guests

Hotel in Hoetting, Innsbruck

This modern and elegant 4-star hotel is only 2.5 mi from the city center, right next to Innsbruck Airport and the A12 motorway. Hotel Penz West offers free WiFi, free parking, and a top-floor spa area offering panoramic mountain views. The spa area can be used free of charge and features a Finnish sauna, a steam bath, an infrared cabin, and a modern gym. Bathrobes are provided for free. The spacious rooms at Penz West offer satellite TV and a bathroom with hairdryer. Most rooms have a marble bathroom and parquet flooring. A free internet terminal is available in Hotel Penz West’s lobby.

Hotel Penz West is located in Innsbruck.

This 103 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Wheelchair Accessible, Security/Safety, and several others. This is a 4 star rated property and has over 1388 reviews with the average score of 8.7 . Coming to Innsbruck and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 103 Bedrooms Hotel if you want to learn more about this place in Innsbruck. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Penz West in Innsbruck is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Penz West”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Parking

Private Parking

Free parking

Accessible parking

Parking

Electric vehicle charging station

Parking on site

Accessibility

Wheelchair accessible

Toilet with grab rails

Activities

Sauna

Racquetball

Fitness center

Skiing

General

Elevator

Heating

Non-smoking rooms

Wifi in all areas

Smoke-free property

Air conditioning

Facilities for disabled guests

Family rooms

Safe

Guest Services

Vending machine (snacks)

Daily housekeeping

Laundry

Vending machine (drinks)

Meeting/Banquet facilities

Ironing service

Baggage storage

Fax/Photocopying

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Terrace

Security/Safety

Smoke alarms

Key access

Key card access

Fire extinguishers

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Food can be delivered to guest accommodation

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

First aid kits available

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Cashless payment available

Skiing

Ski pass vendor

Ski storage

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

The hotel restaurant is open from tuesday to saturday from 6 pm to 9:30 pmguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

8.01

Location:

8.6

Staff:

9.31

Facilities:

8.73

Comfort:

9.1

Cleanliness:

9.11

Ray

Dec 7, 2025 08:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: While just two minutes from the airport, it was wonderful being provided a free taxi (Uber) and the driver was superb, carrying out bags to reception. The staff were sensational- reception so brilliant, breakfast team unbelievable, bar staff and one of two domestic team (the elder of the two) excellent. Communication from moment of booking was the best I’ve experienced. Welcome Card was so useful and bus to city very convenient. Thank you for making our trip memorable on top of the best Christmas Markets and Top of Innsbruck attraction. We recommend Speckeria (platters)and MamaMia (pizza/pasta) restaurants. We’ll be back!

Negative: Would have liked to be able to make a cuppa first thing in our room. It wasn’t clear that at breakfast it was possible to order something direct from the kitchen, e.g. bacon and fried eggs, scrambled eggs, boiled eggs, etc. Perhaps we missed reading it somewhere. On Saturday at 9.45am there were no scrambled eggs left and a sign was put in the tray saying it was finished! We thought breakfast is until 10am. This morning (Sunday) it seemed breakfast was served until later than 10am but I’m unsure where that was advertised. A later start Sunday always appreciated. However, these thoughts shouldn’t detract from what is the best hotel team ever 10+/10. Thank you 😊

Summary: A memorable experience - thank you so much Innsbruck and Team Hotel Penz West

See All Reviews

Room Arrangement

Room Info	Facilities
Business Single Room Room Type: Single Room Size: 23 m² 1 Twin bed(s) Bed	Food & Drink Minibar Bathroom Towels, Free toiletries, Shampoo, Hairdryer, Shower, Body soap, Private bathroom, Walk-in shower General Heating, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels Living Area Desk View View, Mountain view Services Wake-up service Accessibility Upper floors accessible by elevator
Business Double or Twin Room Room Type: Double Room Size: 23 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar Bathroom Towels, Free toiletries, Shampoo, Hairdryer, Shower, Body soap, Private bathroom, Walk-in shower General Heating, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels Living Area Desk View View, Mountain view Services Wake-up service Accessibility Upper floors accessible by elevator
Superior Double or Twin Room Room Type: Twin/Double Room Size: 28 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar General Interconnecting room(s) available, Heating, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels Bathroom Towels, Free toiletries, Bathrobe, Shampoo, Hairdryer, Body soap, Bathtub or shower, Private bathroom, Walk-in shower Living Area Desk View View, Mountain view Services Wake-up service Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Roll-in shower
Family Suite Room Type: Family Room Size: 110 m² 2 Twin bed(s) Bed 1 King bed(s) Bed 1 Futon bed(s) Bed	Food & Drink Minibar Bathroom Towels, Free toiletries, Shampoo, Hairdryer, Shower, Body soap, Bathtub or shower, Private bathroom General Interconnecting room(s) available, Heating, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Telephone, Cable channels, Flat-screen TV, Satellite channels Living Area Sitting area, Sofa, Dining area View View, Mountain view Services Wake-up service Accessibility Upper floors accessible by elevator
Standard Double Room Room Type: Double Room Size: 23 m² 1 Queen bed(s) Bed	Media & Technology Telephone, Satellite channels, TV General Heating, Air conditioning Bathroom Towels, Free toiletries, Shampoo, Hairdryer, Body soap, Bathtub or shower, Private bathroom Living Area Desk View View, Mountain view Services Wake-up service Accessibility Upper floors accessible by elevator
Family Room (2 Adults + 2 Children max. age 15) Room Type: Family Room Size: 32 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar General Heating, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Telephone, Cable channels, Flat-screen TV, Satellite channels Bathroom Towels, Free toiletries, Shampoo, Hairdryer, Body soap, Bathtub or shower, Private bathroom View View, Mountain view Services Wake-up service Accessibility Upper floors accessible by elevator
Business Triple Room Room Type: Triple Room Size: 30 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar Bathroom Towels, Free toiletries, Shampoo, Hairdryer, Shower, Body soap, Private bathroom General Heating, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels View View, Mountain view Services Wake-up service Accessibility Upper floors accessible by elevator
Superior Single Room Room Type: Single Room Size: 28 m² 1 Twin bed(s) Bed	Food & Drink Minibar Bathroom Towels, Free toiletries, Bathrobe, Shampoo, Hairdryer, Shower, Body soap, Bathtub or shower, Private bathroom, Walk-in shower General Heating, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels Living Area Desk View View, Mountain view Services Wake-up service Accessibility Upper floors accessible by elevator
Superior Triple Room Room Type: Triple Room Size: 30 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar General Heating, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels Bathroom Towels, Free toiletries, Shampoo, Hairdryer, Body soap, Private bathroom Living Area Desk View View, Mountain view Services Wake-up service Accessibility Upper floors accessible by elevator
Superior Family Room (2 Adults + 2 Children max. age 15) Room Type: Quad Room Size: 32 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar General Heating, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels Bathroom Towels, Free toiletries, Shampoo, Hairdryer, Body soap, Private bathroom View View, Mountain view Services Wake-up service Accessibility Upper floors accessible by elevator