Rafaela Hotel Heidelberg | Hotel in Heidelberg

9.6 (97 Reviews) |  1 Bathroom
Neuenheim Hotel | Rafaela Hotel Heidelberg

Hotel in Neuenheim, Heidelberg

This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. WiFi in public areas is free. Additionally, express check-in, express check-out, and free newspapers are onsite.
Housekeeping is available on request.
Rafaela Hotel Heidelberg offers 25 accommodations with safes and hair dryers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Shower
  • Free toiletries
  • Private bathroom
Bedroom
  • Sofa bed
  • Hypo-allergenic bedding
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Eco-friendly cleaning products used
  • Water-efficient toilets only
  • Soundproofing
  • Energy-saving switches
  • Water-efficient showers only
  • LED light bulbs
  • Desk
  • Safe
Breakfast
  • 1 coffee shop/cafe
  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 9.5 per person
  • Coffee/tea in common area(s)
  • 1 bar
  • Refrigerator
Parking
  • Wheelchair-accessible parking available
  • 24-hour offsite parking within 984 ft (EUR 20 per day)
  • Street parking available
Accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible lounge
Activities
  • Theme parks
  • Bike parking
  • Playground
  • Bike storage
  • Shopping
Entertainment
  • 50-inch flat-screen TV
General
  • Banquet hall
  • Free newspapers in lobby
  • ATM/banking services
  • Elevator
  • Italian
  • Greek
  • English
  • Russian
  • French
  • German
  • Spanish
  • Reusable tableware only
  • Comprehensive recycling policy
  • At least 80% of food locally-sourced
  • No plastic soda bottles
  • No plastic drinking straws
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic water bottles
  • Living plant wall
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
Guest Services
  • Sofa bed
  • Soundproofed rooms
  • Cribs/infant beds (surcharge)
  • Playground
  • Refrigerator
  • Luggage storage
  • Multilingual staff
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Hair salon
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 16
Check-out
A late check-out fee will be charged check-out before 10:30 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for eur 10.0 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 9.5 per person nearby parking fee: eur 20 per day(984 ft away; open 24 hours) late check-out is available for a fee (subject to availability) crib (infant bed) fee: eur 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - de317452583 this property accepts credit cards, debit cards, and cash

Reviews

Elizabeth
Nov 8, 2025 01:40:51 AM
Review Score:   10
Summary: Staff was wonderful, excellent communication, very helpful. Room was spotless. Everything worked great. View from the room was wonderful. Location was wonderful. Wish I had more time to explore the immediate area. Will definitely stay there again
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Size: m2
1 Double Bed
Double Room

General

Mini-fridge, Wardrobe or closet, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Room
Room Size: m2
2 King Bed and Twin Sofa Bed
Family Room

General

Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Sofa bed, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Mini-fridge, Bathroom emergency pull cord, Wardrobe or closet, Roll-in shower, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Rafaela Hotel Heidelberg pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Rafaela Hotel Heidelberg have a swimming pool?

No, this Rafaela Hotel Heidelberg does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Rafaela Hotel Heidelberg?

Best-rates for the Rafaela Hotel Heidelberg starts from $160 per night with includes Kitchen, TV, Accessibility, Security/Safety, Breakfast, Child Friendly, Business Services, Bar, Toiletries, Eco Friendly, Air Conditioner, Internet, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Rafaela Hotel Heidelberg a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Rafaela Hotel Heidelberg wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rafaela Hotel Heidelberg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Rafaela Hotel Heidelberg?

Based on the information reported by the owner or manager, the Rafaela Hotel Heidelberg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Rafaela Hotel Heidelberg?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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9.0 (644 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Accessibility