Coast Bastion Hotel | Hotel in Nanaimo

| 9.2 (1516 Reviews) |  1 Bathroom
Regional District of Nanaimo Hotel | Coast Bastion Hotel

Hotel in Regional District of Nanaimo, Nanaimo

Hotel in Nanaimo with a restaurant and a bar
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Coast Bastion Hotel offers 179 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.


Recreational amenities at the hotel include a fitness center.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available express check-in available
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately cad 15 for adults and cad 15 for children self parking fee: cad 9.00 per day (in/out privileges) pet fee: cad 25 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of cad 25 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mengmeng
Jan 2, 2026 03:03:13 AM
Review Score:   4
Summary: Room is nice. Location is amazing, but front desk customer service sucks. Room was not ready at 4pm as per their check-in time, which we can totally understand because it’s a busy time of the year. However, the front desk went straight to defensive mode- no apology, no acknowledgement and no finding way to make customers feel better. Instead, we were told right from the beginning that yes the check-in time says 4pm but it’s not always guaranteed, and that because they have limited premium rooms and people do late checkouts. I spend over 3 months in hotels every year and I can tell this is just unacceptable customer service. No matter what the excuse is to make customers wait, acknowledging that mistake and sending a sincere verbal apology are the basic courtesy. Basic! Not to mention that most hotels will get their rooms ready 1-2 hours before. Again, not the problem itself, but the attitude we received due to this problem.
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USD143
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