Is this Aktiv & Vitalhotel Bergcristall pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Aktiv & Vitalhotel Bergcristall?

Check-in time for Aktiv & Vitalhotel Bergcristall starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Aktiv & Vitalhotel Bergcristall have a swimming pool?

Yes, this Aktiv & Vitalhotel Bergcristall has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aktiv & Vitalhotel Bergcristall?

Best-rates for the Aktiv & Vitalhotel Bergcristall starts from $445 per night with includes Security/Safety, Entertainment, TV, View, Wellness Facilities, Guest Services, EV Charge Station, Bar, Parking, Child Friendly, Skiing, Laundry, Pet Friendly, Sports/Activities, Ocean View, Oceanfront, Fireplace/Heating, Hot Tub, Pool, Private Pool, Accessibility, Balcony/Terrace, Restaurant, Breakfast, Internet, Transportation/Shuttle, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aktiv & Vitalhotel Bergcristall a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aktiv & Vitalhotel Bergcristall wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aktiv & Vitalhotel Bergcristall has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aktiv & Vitalhotel Bergcristall?

Based on the information reported by the owner or manager, the Aktiv & Vitalhotel Bergcristall indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aktiv & Vitalhotel Bergcristall?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Aktiv & Vitalhotel Bergcristall | Hotel in Neustift im Stubaital

| 9.4 (249 Reviews) | Pet Friendly 8 Bathrooms 27 Guests

Volderau Hotel | Aktiv & Vitalhotel Bergcristall

Hotel in Volderau, Neustift im Stubaital

Aktiv & Vitalhotel Bergcristall in Volderau is located in Neustift im Stubaital. It offers a beautiful spa area with an indoor pool, spacious rooms with balconies and fine cuisine. Rooms here are nonsmoking and feature cable TV. Many of them offer panoramic views of the Stubaital Glacier, which includes Austria's largest glacier ski area. You can enjoy mountain views from the indoor pool, relax in the saunas, the steam bath and in the infrared cabin or keep in shape in the fitness room. Invigoration herbal teas and massages are available as well in the spa area. Tyrolean specialties and international cuisine are served in the Aktiv & Vitalhotel Bergcristall's restaurant. Half board includes a 5-course dinner. On weekdays you can take part in various programs like guided hiking tours and dancing parties. Hiking paths and cross-country tracks start right next to the hotel.

Aktiv & Vitalhotel Bergcristall is located in Neustift im Stubaital.

This 26 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 249 reviews with the average score of 9.4 . Coming to Neustift im Stubaital and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 26 Bedrooms Hotel if you want to learn more about this place in Neustift im Stubaital. These details are authentic, as they are provided by our partner, booking.com.

This Aktiv & Vitalhotel Bergcristall in Neustift im Stubaital is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Aktiv & Vitalhotel Bergcristall”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pet Friendly

Pool

View

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Coffee house on site

Breakfast in the room

Wine/Champagne

Snack bar

Restaurant

Kids' meals

Parking

Free parking

Parking on site

Electric vehicle charging station

Private Parking

Parking

Activities

Spa/Wellness packages

Turkish/Steam Bath

Indoor pool (year-round)

Cycling

Spa facilities

Massage

Fitness classes

Public Bath

Yoga classes

Playground

Evening entertainment

Ping-pong

Steam room

Walking tours

Fitness

Hiking

Personal trainer

Live music/Performance

Sauna

Fitness center

Spa lounge/Relaxation area

Indoor pool

Bike tours

Skiing

Game room

Locker rooms

Entertainment

Outdoor play equipment for kids

Board games/Puzzles

Indoor play area

General

Elevator

Safe

Heating

Wifi in all areas

Pet friendly

Hypoallergenic room available

Smoke-free property

Chapel/Shrine

Non-smoking rooms

Family rooms

Guest Services

Room service

Express check-in/out

Shuttle service

Ironing service

Laundry

Baggage storage

Airport shuttle (additional charge)

Shuttle service (additional charge)

Lockers

Strollers

Airport shuttle

Private check-in/out

Shared lounge/TV area

Tour desk

Fax/Photocopying

Daily housekeeping

Concierge

Packed lunches

Internet

Free Wifi

Wifi

Internet

Outdoors

Sun deck

Garden

Terrace

Picnic area

Outdoor furniture

Security/Safety

Fire extinguishers

Key card access

Security alarm

Smoke alarms

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Physical distancing in dining areas

Breakfast to-go containers

Delivered food covered securely

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Process in place to check health of guests

First aid kits available

Access to healthcare professionals

Face masks for guests available

Mobile app for room service

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Skiing

Ski pass vendor

Ski storage

Spa

Beach umbrellas

Swimming pool

Heated pool

Pool with view

Beach chairs/Loungers

Transportation/Shuttle

Airport drop-off

Airport pickup

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed upon request and charges may apply.

Reviews

Value for money:

9.08

Location:

9.21

Staff:

9.57

Facilities:

9.51

Comfort:

9.48

Cleanliness:

9.71

Daniel

Aug 12, 2025 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Rooms were large and comfortable. The hotel was attractive and very well kept. Staff were charming. Excellent breakfast.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room Room Type: Double Room Size: 27 m² 1 King bed(s) Bed	General Hypoallergenic, Hardwood or parquet floors, Safe, Tile/Marble floor, Heating, Trash cans, Smoke Alarm, Key card access, Lockers Media & Technology Satellite channels, Radio, Telephone, Flat-screen TV, TV Bathroom Private bathroom, Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Toilet, Bathtub or shower, Walk-in shower Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sitting area View Mountain view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock, Linens, Wardrobe or closet Pool and Spa Pool towels Food & Drink Bottle of water Room Amenities Socket near the bed Accessibility Accessible by elevator
Superior Double Room Room Type: Double Room Size: 35 m² 1 King bed(s) Bed 1 Sofa bed Bed	General Hypoallergenic, Hardwood or parquet floors, Safe, Tile/Marble floor, Heating, Trash cans, Smoke Alarm, Key card access, Lockers Media & Technology Satellite channels, Radio, Telephone, Flat-screen TV, TV Bathroom Private bathroom, Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Toilet, Bathtub or shower, Walk-in shower Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sitting area, Sofa View Mountain view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock, Linens, Wardrobe or closet Pool and Spa Pool towels Food & Drink Bottle of water Room Amenities Socket near the bed Accessibility Accessible by elevator
Junior Suite Room Type: Suite Room Size: 60 m² 1 Full bed(s) Bed 1 Sofa bed Bed	General Hypoallergenic, Hardwood or parquet floors, Safe, Tile/Marble floor, Heating, Trash cans, Smoke Alarm, Key card access, Lockers Media & Technology Satellite channels, Radio, Telephone, Flat-screen TV, TV Bathroom Private bathroom, Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Toilet, Bathtub or shower, Walk-in shower Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sitting area, Sofa View Mountain view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock, Linens, Wardrobe or closet Pool and Spa Pool towels Food & Drink Bottle of water Room Amenities Socket near the bed Accessibility Accessible by elevator
Economy Double Room Room Type: Double Room Size: 23 m² 1 Queen bed(s) Bed	General Hypoallergenic, Hardwood or parquet floors, Safe, Tile/Marble floor, Heating, Trash cans, Smoke Alarm, Key card access, Lockers Media & Technology Satellite channels, Radio, Telephone, Flat-screen TV, TV Bathroom Private bathroom, Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Toilet, Bathtub or shower, Walk-in shower Outdoors Balcony Living Area Desk, Sitting area View Mountain view, View Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Kitchen Electric kettle Pool and Spa Pool towels Food & Drink Bottle of water Room Amenities Socket near the bed Accessibility Accessible by elevator
Double Room Room Type: Double Room Size: 29 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	General Hypoallergenic, Hardwood or parquet floors, Safe, Tile/Marble floor, Heating, Trash cans, Smoke Alarm, Key card access, Lockers Media & Technology Satellite channels, Radio, Telephone, Flat-screen TV, TV Bathroom Private bathroom, Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Toilet, Bathtub or shower, Walk-in shower Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sitting area View Mountain view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock, Linens, Wardrobe or closet Pool and Spa Pool towels Food & Drink Bottle of water Room Amenities Socket near the bed Accessibility Accessible by elevator
Family Room with Bath Room Type: Family Room Size: 38 m² 1 King bed(s) Bed 1 Sofa bed Bed	Bathroom Private bathroom, Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Bathtub, Toilet, Bathtub or shower, Walk-in shower General Hypoallergenic, Hardwood or parquet floors, Safe, Tile/Marble floor, Heating, Trash cans, Smoke Alarm, Key card access, Lockers Media & Technology Satellite channels, Radio, Telephone, Flat-screen TV, TV Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sitting area, Sofa View Mountain view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock, Linens, Wardrobe or closet Pool and Spa Pool towels Food & Drink Bottle of water Room Amenities Socket near the bed Accessibility Accessible by elevator
Junior Suite with Mountain View Room Type: Suite Room Size: 40 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	Bathroom Private bathroom, Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Bathtub, Toilet, Bathtub or shower, Walk-in shower General Hypoallergenic, Hardwood or parquet floors, Safe, Tile/Marble floor, Heating, Trash cans, Smoke Alarm, Key card access, Lockers Media & Technology Satellite channels, Radio, Telephone, Flat-screen TV, TV Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sitting area, Sofa View Mountain view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock, Linens, Wardrobe or closet Pool and Spa Pool towels Food & Drink Bottle of water Room Amenities Socket near the bed Accessibility Accessible by elevator
Family Room with Balcony Room Type: Family Room Size: 33 m² 1 King bed(s) Bed 1 Sofa bed Bed	General Hypoallergenic, Hardwood or parquet floors, Safe, Tile/Marble floor, Heating, Trash cans, Smoke Alarm, Key card access, Lockers Media & Technology Satellite channels, Radio, Telephone, Flat-screen TV, TV Bathroom Private bathroom, Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Toilet, Bathtub or shower, Walk-in shower Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sitting area, Sofa View Mountain view, View Services Wake-up service Bedroom Childrens' cribs, Alarm clock, Linens, Wardrobe or closet Pool and Spa Pool towels Food & Drink Bottle of water Room Amenities Socket near the bed Accessibility Accessible by elevator